U Group Environmental Policy Statement

We recognise that day-to-day operations can impact both directly and indirectly on the environment. We aim to protect and improve the environment through good management and by adopting best practice wherever possible. We will work to integrate environmental considerations into our business decisions and adopt greener alternatives wherever possible, throughout our operations.

In all our activities we aspire to:

  • Comply fully with all relevant legal requirements, codes of practice and regulations.
  • Prevent pollution to land, air and water.
  • Reduce water and energy use.
  • Minimise waste and increase recycling within the framework of our waste management procedures.
  • Identify and manage environmental risks and hazards.
  • Involve customers, partners, clients, suppliers and subcontractors in the implementation of our objectives.
  • Promote environmentally responsible purchasing.
  • Provide suitable training to enable employees to deal with their specific areas of environmental control.
  • Improve the environmental efficiency of our transport and travel.
  • Establish targets to measure the continuous improvement in our environmental performance.

Environmental Complaints Procedure

On receipt of a complaint about any environmental related matter the following procedure will be implemented:

  1. The name, address and contact details will be taken from the complainant along with details of the complaint including dates, times, frequency, impact and location.
  2. Full details of the complaint will be recorded and passed to the Director and to the Ellis Whittam for an investigation to be instigated.
  3. Investigations will be commenced at the earliest opportunity and at least within 24 hours.
  4. Where the complaint is found to be justified immediate measures will be taken to remedy the problem as far as is reasonably practicable.
  5. Results of all investigations will be recorded and copied to the complainant, Ellis Whittam Health and Safety Consultant and the Director.
  6. The complainant will be kept advised of the results of any investigation and the measures being taken to seek a solution including details of the proposed timescales where immediate resolution is not possible.

All employees are responsible for working towards the objectives contained within this policy.



The Company is committed to applying the highest standards of ethical conduct and integrity to its business activities in the UK When acting on behalf of the Company you are responsible for maintaining the Company's reputation and for conducting business honestly and professionally.

The integrity and reputation of the Company depends on the honesty, fairness and integrity brought to the job by everyone associated with the Company.

The Company will not tolerate any form of bribery, whether direct or indirect, by, or of, its employees, officers, agents or consultants or any persons or companies acting for it or on its behalf.

The Directors and senior management are committed to implementing and enforcing effective systems throughout the Company to prevent, monitor and eliminate bribery, in accordance with its obligations under the Bribery Act 2010.

The Company’s Anti-Bribery Policy outlining its position on preventing and prohibiting bribery is set out in this Handbook

The Company’s Anti-Bribery procedures apply to all employees, as well as agency workers, consultants and contractors both in the UK and overseas.

All employees and any other individuals acting on behalf of the Company are required to familiarise themselves with and comply with the Company's Anti-Bribery Procedures.

A bribe is defined as a financial advantage or other reward that is offered to, promised to, given to, or received by an individual or company to induce or influence that individual or company to perform its public or corporate functions or duties in an improper manner (ie not in good faith, not impartially, or not in accordance with a position of trust).

All employees and any other person acting on behalf of the Company are prohibited from offering, giving, soliciting or accepting any bribe, whether cash or other form of inducement to or from any person or company in order to gain any commercial, contractual or regulatory advantage for the Company in a way which is unethical or in order to gain any personal advantage, monetary or otherwise, for themselves or anyone connected with them.

The Company will continue to provide bona fide hospitality to clients and incur promotional expenditure. However, all such expenditure must be transparent, proportionate, reasonable and authorised in advance, in accordance with the Company’s anti-bribery procedures.

In the course of providing services to clients, or in dealings with suppliers, or any other person having similar connections to the Company, employees should under no circumstances accept money, gifts or other forms of reward with a value exceeding £25 without prior consent from David Horsfield Managing Director. All such reported gifts shall be recorded.

Inevitably, decisions as to what is acceptable may not always be easy. If anyone is in doubt as to whether a potential act constitutes bribery, the matter should be referred to Sharon Haines Administration Manager before proceeding.

Any breach of the Company's Anti-Bribery procedures will normally be treated as Gross Misconduct.

Employees should also note that bribery is a criminal offence.

The Company will not conduct business with third parties including clients, suppliers, agents or representatives who are not prepared to support its anti-bribery objectives.

The Company depends on all employees, and those acting for the organisation, to assist in the prevention of bribery. Therefore, all employees and others acting for, or on behalf of, the Company are expected to report any suspected bribery to the Company following the Company’s Anti-Bribery procedures.

All employees will receive the support of the Company if they report of suspected bribery in good faith even if, following an investigation, it is found that no bribery took place.